The health and safety of our most vulnerable residents is our primary concern.

BriaCare™ Centres Safety Protocol & Guidelines

19 July 2021 – Updated Visiting Guidelines

Key Changes

  • Visits will no longer need to be scheduled in advance; however, visiting hours will be in place for social visits.
  • There will be no limit to the number of visitors, as long visits align with our capacity to support the needs and well-being of the residents
  • We can resume outdoor social events, which include staff, residents and visitors, as long as we follow the current Public Health guidelines.

What Remains The Same

  • Screening of visitors, Infection Prevention and Control (IPC) practices, such as hand hygiene, wearing of medical masks, and physical distancing remain in place.
  • In the event of an outbreak, social visits will be suspended.

 Vaccination of Visitors

  • It is strongly recommended that visitors be fully vaccinated, recognizing that residents are still vulnerable to COVID-19 even when fully vaccinated themselves.
  • Fully immunized visitors must wear a medical mask while moving through common areas but may remove them once they are in the resident’s suite.
  • Visitors who are not fully immunized are required to wear a medical mask for the duration of their visit in all areas, including the resident’s suite.
  • Visitors will be asked to provide proof of vaccination status. You may choose not to disclose this information; however, failure to do so will require that you continue to wear a mask at all times.

Our Site Safety Plan

Throughout the pandemic, we have been required to have a site safety plan in place. This plan outlines the policies, guidelines, and procedures to eliminate, and where elimination is not possible, to reduce the risk of COVID-19 exposure to Bria Communities workers, contractors, volunteers, residents, and visitors.

To continue to meet these requirements, we will be implementing visiting hours. This ensures that we can safely manage this phase of the restart plan without increasing our staff and residents’ risks. 

Magnolia Gardens visiting hours will be from 9:30 am until 5:30 pm, 7 days a week.* 

The Waterford visiting hours will be from 10 am – 5 pm, seven days a week with extended hours available.* 

Evening Visits may be scheduled upon request.

*These hours may be adjusted according to the Residents’ care and comfort needs.

Read our Bria Communities Care Centre Covid-19 Safety Plan.

In compliance with the BC Public Health Act, BriaCare™ Centres engage numerous Covid-19 safety protocols to ensure the health and safety of Care Centre residents. These include, but are not limited to: 

  • Staff actively screened for Covid-19 symptoms twice per shift
  • Residents actively screened for Covid-19 symptoms twice a day
  • Residents and staff who exhibit Covid-19 symptoms are immediately tested
  • All staff wear required PPE, including medical-grade masks at all times
  • Enhanced cleaning practices throughout the building
  • Single site order for all staff, including staff who work in either our Care Centre or Independent Living community.
  • Single point of entry for all staff and visitors, where active screening takes place
  • Ongoing assessment by a Fraser Health Prevention Assessor
  • Recreation activities will ensure 2m of distancing. Any equipment used must be sanitizable and is sanitized before and after use.
  • Increased supplies of PPE on-site
  • Regular Infection Control Practice Audits performed by the Director of Care and Fraser Health
  • Staff undergo monthly infection control practice training
  • All non-medical external visitors are subject to restrictions
  • Scheduled in-person visits with oversight by a designated staff member and a medical-grade masks mandate for visitors.


Enhanced prevention and control measures may be implemented under the direction of Fraser Health if there is a low-risk threat of staff or resident exposure with no evidence of transmission. These include, but are not limited to measures listed above as well as:

  • Increased resident screening for symptoms of Covid-19
  • Enhanced cleaning protocols
  • Closure of the dining room and commencement of room service to residents in their suites
  • Discontinuation of all visits
  • No new move in’s and no transfers out
  • An internal audit of staff and procedures to ensure full separation of Care Centre and Independent Living 
  • Prioritized prevention assessment by Fraser Health


In the event of a Covid-19 exposure or outbreak, Fraser Health Authority establishes an emergency centre of operations on-site and works with Bria Communities Director, the Director of Care and staff to deploy outbreak management. This includes, but is not limited to measures listed above as well as:

  • Assessment and development of a management plan
  • Additional on-site resources for enhanced monitoring provided by Fraser Health to contain transmission and provide support.
  • Residents self-isolating and on droplet precautions