Ensuring residents' health and safety in our retirement communities and long-term care centers is the most important thing we're doing right now.

The Waterford Updates

05 February 2021

INDEPENDENT LIVING COMMUNITY UPDATE

The ongoing province-wide restrictions mean that we continue with increased cleaning as well as increased safety precautions in our dining room and shared spaces and with our recreation activities. At the same time, we are taking measures to ensure all residents have opportunities for mental, emotional, social, spiritual and physical health. We continue to welcome only essential visitors on site. If you have questions about whether you qualify as an essential visitor, please contact General Manager, Matthew Jackson

Residents are encouraged to abide by the health orders, wear masks when in shared spaces and out in public, to practice safe social distancing and good hand hygiene.

At this time, we do not have a confirmed date for a vaccination clinic for Independent Living residents. We anticipate an update in the next few weeks as Dr. Henry has indicated that these clinics will happen at the beginning of March.

We communicate updates via email to residents’ primary contacts and as well as here on the website. If you would like to join the email group, contact Matt. Please provide both your contact info as well as which resident you are connected with. 

With Valentine’s Day coming, take advantage of the opportunity to easily schedule a video chat with your loved one. Residents love the chance to connect face to face! 

BRIA COMMUNITIES CENTRE UPDATE

The Care Centre continues with the standard safety protocols introduced by Public Health at the beginning of the pandemic. Visits from essential visitors can be scheduled by calling 604.948.4340.


26 January 2021

The recovery process at The Waterford has begun:

  • The newly renovated Bria Bistro is open for take-away breakfast and afternoon snack, as well as coffee and tea any time during the day.
  • Meal service in the dining room begins today at lunch.
  • Residents participated in safe floor-by-floor gatherings to get updates on re-opening timelines and to ask questions. 
  • Safe and socially distant small group fitness classes re-started.
  • Yesterday, Robbie Burns Day, our favourite Scottish piper played songs outside the building so we could celebrate from afar.

Residents may come and go from the building but are encouraged to avoid any situation that would expose them to Covid-19. Wearing a mask, practicing safe social distancing, and good hand hygiene is strongly recommended.

Essential visitor protocol remains in effect until the provincial health order changes.

We ask all residents to wear masks, maintain social distance, and practice good hand hygiene while in the building’s common spaces. If a resident has a social bubble within The Waterford, they are encouraged to limit interactions with others to ensure residents’ safety in their bubble. 

Residents, staff and family members have all paid a significant price during the past four weeks, and some continue to struggle even as the outbreak is over. In the midst of this, we mourn the loss of a good friend as a result of Covid-19. While this has been a challenging season, we are encouraged that life at The Waterford has slowly begun to return to normal, and we look forward to days when we can celebrate with masks off, big hugs and lots of champagne.


23 January 2021

We are pleased to announce that Thursday’s retesting of negative residents and staff revealed no new cases of Covid-19, and as a result, Fraser Health has declared the outbreak over. 

Over the next number of days, life at The Waterford will begin to slowly return to the way it was before the outbreak:

  • Self-isolation is over for all residents
  • The dining room will be open with social distancing measures in place
  • Housekeeping will resume
  • Small group recreation activities will resume with an emphasis on wearing masks, social distancing, and hand sanitizing for those involved

Residents who have had Covid-19 have some level of immunity to the virus, however, residents who have not, are still at risk. With this in mind, we continue to strongly encourage all residents to abide by the current province-wide health orders, to wear a mask while in common areas, maintain six feet of social distance and practice good hand hygiene. 

Residents with a social ‘bubble’ inside The Waterford are asked to limit interactions with those outside their bubble as per the provincial health orders.

At this time, we have no specific news on when our residents will be vaccinated. We are encouraged by the Provincial government’s announcement that they will prioritize vaccinating seniors over the age of 80 in late February. 

Once again, we want to note that we are especially thankful to our staff team for their calm and diligent response during this outbreak. Their consistency brought peace of mind to residents and their family members alike during a very stressful time. They are truly health care heroes who wear PPE instead of capes and have made an enormous difference in the lives of each resident over the past three weeks.

If you would like to join The Waterford’s email list to receive regular updates about your family member in our community, including an upcoming announcement about vaccinations, please send an email message to Matthew Jackson


21 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

There are no active cases of Covid-19 among residents or staff in The Waterford Independent Living community. 

Today, all residents and staff were retested to identify new cases of Covid-19. Those results will come in over the next two days. We are hopeful that pending no new positive cases, Public Health will declare the outbreak over. 

Fraser Health LPNs are on-site every day for one-on-one health checks with each resident. As per the Medical Health Office’s orders, residents who had tested positive for Covid-19 are respectfully asked to continue their self-isolation until the outbreak is over. Residents who are negative are encouraged to protect themselves by staying in self-isolation until the outbreak is over. 

We continue to vocally advocate for priority vaccinations for seniors in our community. We have received information that clinics will be scheduled as soon as mid-February and are looking forward to confirmation.

The next update will be posted on Saturday 23 January by 5 pm, once we have the retesting results and any further information. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


19 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

Over the past three weeks, we have received an immense amount of support and encouragement from the community of South Delta!

We want to say a huge thank you to all the family members who took time to share kind words through email and social media. Among them, one of our favourites came from Sue:

“A big thank you for everything that the wonderful staff are doing to combat this outbreak and to take care of my mother and her friends during this very difficult time. Despite this recent Covid outbreak, there is nowhere that I can imagine Mom would be happier or better taken care of.”

We’ve been incredibly delighted by the support coming from younger members of our community.

• Carys Woolford, a grade seven student who lives in Tsawwassen, felt a lot of compassion for seniors who would be isolated from family and friends during the outbreak. She hand-painted 110 ‘Happy Rocks’ —one for each resident.

Grade six students in Mrs. Calder & Mrs Klassen’s class at Beach Grove Elementary developed a connection with our residents over the Christmas season when they exchanged Christmas cards. Upon hearing about the outbreak, the class made cards, wrote notes, and crafted friendship bracelets as gifts for each resident.

Friends in the community have been generous to our fantastic staff team:

  • South Delta Baptist Church delivered a whopping care package complete with flowers, healthy snacks and drinks, and huge gift card to Il Posto that will allow our entire staff team to enjoy a post-outbreak party. In addition they handwrote personalized cards for each one of our residents to enjoy.

Augustine House Society sent delicious and adorable custom cookies from Carters Cookies as a sweet treat.

As we continue our recovery, we are thankful to be surrounded by a community that generously supports its elders and those who care for them. 

The next update will be posted by 5:00 pm on 21 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


18 January 2021

There is currently one active Covid-19 case among residents at The Waterford Independent Living community. As part of our recovery process, Fraser Health LPNS are on-site to perform daily health and wellness checks with all residents.

Enhanced safety and sanitization practices are in effect until Fraser Health declares the outbreak over. The dining room is closed, housekeeping services and group recreation activities are not available, and increased sanitizing and fogging are ongoing in shared spaces and high traffic areas. 

Residents who were formerly negative have been issued a Fraser Health directive to stay in their suites and avoid common areas, and we respectfully ask that residents abide by this directive.

The next update will be posted by 5:00 pm on 19 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


16 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

We are deeply saddened by the loss of one of our dear residents due to Covid-19. This resident had been part of The Waterford family for more than 15 years. Our residents and staff alike grieve this loss and extend our sympathy and sorrow to the family.

The results of Thursday’s retesting of residents and staff in Independent Living showed that one resident tested positive for Covid-19 and is in isolation, and no staff tested positive.

There are currently eight active cases—some are still experiencing symptoms, others are no longer symptomatic and looking forward to finishing their self-isolation on Monday. 

Late yesterday, Fraser Health announced that ‘Enhanced Precautions’ in the Care Centre are over, and we return to standard Covid-19 safety procedures. We have begun the work to re-open the dining room and re-starting recreation in the Care Centre. Gate-visits and essential visits will start again on Wednesday. Family members can call 604.948.4340 to schedule a visit.

The next update will be posted by 5:00 pm on 18 January 2021.Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


15 January 2021

There are seven active cases of Covid-19 among residents in our Independent Living community, and two staff members are still symptomatic and remain off work. 

We anticipate the results from yesterday’s re-testing of all negative staff and residents to arrive tomorrow from Public Health.

The next update will be posted by 5:00 pm on 16 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


14 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

Seventy residents and staff who are negative for Covid-19 were re-tested on-site today. Test results will come in over the next two days. Fraser Health will declare the outbreak over after two consecutive weeks with no new positive cases. 

There are currently eight positive residents at The Waterford Independent Living community continuing to isolate. The Fraser Health Clinical Team does daily checks for symptoms with those who are positive or continue to experience symptoms. They are also monitoring those who are negative for any symptoms.

This prolonged period of self-isolation is very challenging for residents who have tested negative. As difficult as it is, for the sake of their health, the Medical Health Officer recommends they continue to isolate until there are no active Covid cases at The Waterford.

Staff continue to focus on safety and sanitization and our aerosol disinfectant ‘fogger’ is used in the elevator and other high traffic areas each morning. 

We celebrated ‘Immunization Day #1’ in the Care Centre as these residents received their first round of vaccines today. Care Centre staff have either already been vaccinated or have upcoming appointments. 

The next update will be posted by 5:00 pm on 15 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


13 January 2021

Of the 59 residents who tested positive for Covid-19, approximately 75% are asymptomatic and recovering well (some with mild coughs.) The remaining 25% are still in isolation; some have ongoing symptoms.  Four of the seven staff who were positive have recovered and returned to work this week.

Tomorrow 44 residents and 28 staff will be re-tested. Test results will be available via the BC Centre for Disease Control. 

We strongly encourage those who are negative to remain in self-isolation for their own protection. This is the safest way to avoid infection.

The outbreak has not spread to the Care Centre, and staff and residents there are anticipating tomorrow’s vaccination clinic with relief.

We appreciate all the support and encouragement the Tsawwassen community has offered residents and staff. It’s been very uplifting in a challenging season. 

The next update will be posted by 5:00 pm on 14 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


12 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

Of the original 53 residents who tested positive, the vast majority are now feeling well and are coming off self-isolation. We have a handful of residents who continue to experience some Covid related symptoms and remain in isolation until those symptoms have resolved. 

Two of the seven staff who were identified as positive have recovered and returned to work.

The Medical Health Officer advises the following to those residents coming off isolation:

“Once you have been directed to come off isolation by Public Health, you may leave your suite and resume normal activities as you can’t spread the infection to others. Until the outbreak at The Waterford is declared over by Public Health, do not engage in any social activities or congregate with other residents/staff in the building”.

We are encouraging residents coming off isolation to continue to self-isolate until the virus is eradicated from the building. However, if residents leave their suites, we ask them to wear a mask, practice thorough hand hygiene, diligent social distancing and abide by the current health order from Dr. Bonnie Henry. 

Self-isolation is the best way for residents who have tested negative to continue to protect themselves. The Fraser Health LPN will continue to check negative residents for symptoms and residents who display symptoms are tested immediately. All negative residents and staff will be re-tested on Thursday, 14 January. Fraser Health will declare the outbreak over when there are two consecutive weeks with no positive tests.

As a result of the diligence of our entire staff team, the outbreak has not spread to the Care Centre. A vaccination clinic for Residents in the Care Centre is scheduled for Thursday, 14 January. Staff from the Care Centre can access regional vaccination clinics immediately.

Fraser Health has notified us that starting mid-February, vaccination clinics for Independent Living residents and staff will begin to be scheduled. 

The next update will be posted by 5:00 pm on 13 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


11 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

There is no change to the number of residents and staff who have previously tested positive. 

In typical situations, after ten days and being symptom-free, residents who had previously tested positive would be considered able to return to normal activities. Due to The Waterford being a congregate living setting, we are receiving conflicting messages from Fraser Health Public Health and the Medical Health Officer regarding what next steps these residents can take. 

We anticipate a clearer message by the end of the day tomorrow. We have sent out a notice to all residents today with this information, asking for their patience and understanding as we wait for clear next steps.

We continue to have two excellent Fraser Health LPNS here daily, actively monitoring the health of residents who have tested negative and those who have tested positive. 

Residents who tested negative remain in self-isolation for their protection. These residents will be re-tested on Thursday. Fraser Health will declare the outbreak over when there are two consecutive weeks with no positive tests.

The Care Centre has not been affected by the outbreak and remains on enhanced precautions. You can read more about those precautions here. A Covid-19 vaccination clinic is scheduled for Thursday, 14 January for Care Centre staff and residents only. We continue to advocate for vaccination availability for the Independent Living residents and staff as well.

The next update will be posted by 5:00 pm on 12 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


10 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

Public Health informed us that the results from re-testing all negative residents and staff are complete and there are no other positive results. There are currently 59 active cases of Covid-19 among residents in the Independent Living community and six among staff. 

In an abundance of caution, we ask everyone who tested negative to continue to self-isolate to protect themselves from contact with the virus. The Fraser Health LPN will monitor these residents for symptoms and ensure testing if they show any.  All currently negative residents and staff will be re-tested later this week.

As it was ten (or more) days ago that 51 residents were identified as positive, many residents and family members are asking if the self-isolation period is over. We are working with Fraser Health to understand next steps. Here is what is clear:

  • The Fraser Health team on-site asks all residents to continue to self-isolate as we work together to contain the virus and keep it from spreading. Some residents may receive phone calls indicating their self-isolation is over; we ask that they refer to the on-site team’s instructions.
  • The length of the ongoing self-isolation is still unclear. We hope to have more details tomorrow.
  • Personal letters from the Medical Health Officer with further instructions for each resident who tested positive will be delivered to residents tomorrow. A letter from The Waterford management will accompany it, providing clarification. Primary contact family members will receive an email with the Medical Health Officer information tomorrow as well.

Until Fraser Health declares the outbreak over, the dining room will be closed, hospitality services suspended, and recreation activities cancelled. The outbreak will officially be over after two rounds of testing those negative with no positive results. 

We continue with the necessary health and safety precautions, and this week, are introducing a fogger that sprays aerosol disinfectant into high traffic areas like elevators.  

We appreciate all the kind words of support pouring in from the community. Our staff are doing an amazing job providing high-quality service to the residents in such difficult circumstances.

The next update will be posted by 5:00 pm on 11 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


09 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

As a result of Thursday’s re-tests 5 new cases of Covid-19 were identified among residents, bringing the total to 59 residents who have tested positive. More results will come in tomorrow. No additional staff tested positive.

The outbreak remains contained in the Independent Living community and has not affected the Care Centre. 

Tomorrow, 10 January, marks 14 days of self-isolation for residents who tested positive. For the safety of all residents and staff, we are asking these residents to continue self-isolating until clearance from the Medical Health Officer.

The next update will be posted by 5:00 pm on 10 January 2021. Please direct inquiries to Janice Miller, Manager Marketing and Community Relations.


08 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

There are no new cases among residents or staff in our Independent Living community; the total remains 54 residents and seven staff who are positive for Covid-19. The outbreak remains contained in the Independent Living community and has not affected the Care Centre. 

Fraser Health added a second LPN on-site dedicated to twice-daily active screening with residents who previously tested negative. Anyone with symptoms will immediately be re-tested. The other LPN will focus on one-to-one health checks with residents who tested positive. 

We continue to wait for results from yesterday’s re-testing. You can receive the results of your loved one’s test by registering them with the BC Centre for Disease Control.

Over the past 14 days, this outbreak has shown us all how resilient our staff teams are, despite being asked to do additional work in a very stressful environment. They have added rigorous cleaning and safety practices to contain the outbreak and ensure it does not spread to others, including the residents and staff in our long term Care Centre. We are so thankful for their dedication, their willingness to show up, and for their service to the seniors who call The Waterford home. 

 The next update will appear here by 5:00 pm on 09 January 2021. Questions can be directed to Janice Miller, Manager Marketing and Community Relations.


07 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

There are no new positive cases of Covid-19 among residents in our Independent Living community. One additional staff member tested positive for Covid, bringing the total to seven staff who have tested positive. All are self-isolating at home.

The outbreak is contained in our Independent Living Community and has not affected the Care Centre. The Care Centre continues with enhanced monitoring and precautions during this time and we are making every effort to ensure there is no cross-contamination. 

Today, 50 residents and 26 staff who previously tested negative were retested by Fraser Health and will receive the results from BC Centre for Disease. You can receive the results of your loved one’s test by registering them with the BC Centre for Disease Control.

Testing among those who originally tested negative will occur weekly. Fraser Health will declare this outbreak over after two rounds of testing where there are no new positive results. 

The Fraser Health LPN visited all residents who previously tested positive. Residents continue to report only mild if any symptoms. 

We have been on ‘essential visitors only’ protocol since 19 November 2020 and everyone entering the building is actively screened by Fraser Health. Anyone coming into direct contact with a resident in their suites wears PPE. Enhanced cleaning and safety precautions are in effect throughout the building and Fraser Health staff are on-site auditing and giving oversight.

 The next update will appear here by 5:00 pm on 08 January 2021. Questions can be directed to Janice Miller, Manager Marketing and Community Relations.


06 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

There are no reports of new cases of Covid-19 in our Independent Living community. The outbreak remains contained to Independent Living and has not affected the Care Centre. Enhanced safety and cleaning measures remain in effect in both Independent Living and the Care Centre.

A Fraser Health provided LPN performed one-to-one wellness checks with residents who tested negative today and confirmed no symptoms among these residents. Tomorrow she will visit all residents who tested positive again.

Tomorrow, Fraser Health will be on site re-testing all residents and staff who previously tested negative.

A small number of residents were hospitalized earlier in the week; some are already preparing to return home to their suites at The Waterford.

Many have inquired as to whether residents in our independent living community will have early access to vaccinations. Bria Communities leaders are actively advocating for vaccination clinics for seniors in retirement communities like ours. You can join us by sending a message to your local Member of Parliament, Dr. Bonnie Henry, the BC Seniors Advocate and the Minister of Health.

The next update will appear here by 5:00 pm on 07 January 2021. Questions can be directed to Janice Miller, Manager Marketing and Community Relations.


05 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

There are no new cases of Covid-19 to report among staff or residents. Our staff continue to work vigilantly to contain the virus in our independent living community and to ensure it does not spread to our long term care centre. 

The Fraser Health LPN came on-site to do one-to-one wellness checks with each resident who has tested positive and reports that virtually all these residents have mild or non-existent symptoms. The Waterford team continues to have contact with every resident, every day, in particular around lunch and dinner service. 

Fraser Health has also granted continued support from a screener on-site through to 19 January providing active screening for everyone coming into the building. 

If you have not received the results of your loved one’s Covid-19 test we recommend visiting https://results.bccdc.ca/

The next update will appear here by 4:30 pm on 06 January 2021. Questions can be directed to Janice Miller, Manager Marketing and Community Relations.


04 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

Additional test results came in today, bringing the total number residents in our Independent Living community who have tested positive for Covid-19 to 54. A small number of these residents are in hospital, others are experiencing mild to moderate flu-like symptoms, and some are asymptomatic. 

All residents are on droplet precautions and self-isolating in their suites. The Waterford staff, Fraser Health staff and any third-party caregivers coming in are wearing PPE during all contact with residents. Careful attention is given to rigorous cleaning of high-touch surfaces throughout the building.

At this time, the health authority has not indicated that residents will receive early access to the Covid-19 vaccination program, this will be a Provincial decision and we strongly advocate for all seniors who live congregate settings be given the priority for immunization.

There are no cases of Covid-19 among staff who are currently working in the Care Centre or among residents. Both staff and residents are actively monitored for symptoms throughout the day. The Medical Health Officer has recommended these increased safety protocols in the Care Centre, which we are complying with: 

  • Enhanced monitoring of residents. 
  • Enhanced cleaning protocols. 
  • Closing the dining room and commencing room service to residents in their suites. 
  • Visitors are not permitted at this time, however, video chats are still available.
  • No new move in’s and no transfers out until enhanced monitoring is complete on 14 January. 

Some Care Centre staff have received the vaccine, and we were recently informed that within a few weeks we will have a date for a vaccination clinic for Care Centre residents. During this challenging time, The Waterford and Bria Communities consider it critical to provide transparent, accurate and up to date information to loved ones and others concerned while maintaining the confidentiality and privacy of the seniors we serve. The next update will appear here by 4 pm on 05 January 2021. Questions can be directed to Janice Miller, Manager Marketing and Community Relations.


03 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY OUTBREAK

Fraser Health notified us that 51 residents and six staff in our Independent Living community tested positive for Covid-19. 

We continue to work with Fraser Health to do everything possible to stop the spread of the virus. In addition to the measures implemented in the past week, we’ve included the following:

  • Starting 05 January, Fraser Health has agreed to provide a dedicated Licensed Practical Nurse (LPN) for door-to-door wellness checks with residents who have tested positive. We will continue our regular daily check-ins with all residents who do not contact us by 11 am.
  • Certified Nurse Educators (CNE’s) have been on-site twice to provide additional infection control education and will make additional visits if needed.
  • We have sufficient PPE on hand and continue to receive additional shipments every few days. 
  • All residents and staff who are currently negative will be tested again on 07 January and weekly thereafter until the outbreak is declared over. Any employees who develop symptoms will self-isolate.

All residents are considered to be on droplet precautions pending results which means they must self isolate and only essential caregivers wearing full PPE may enter suites.

When the first case was confirmed in our Independent Living community on 26 December, we took the following steps to ensure the virus was not transmitted to staff or residents in The Waterford Care Centre:

  • Care Centre staff (direct care, nursing, recreation, and administration) no longer enter any part of The Waterford Independent Living community. Care Centre staff enter through a designated elevator where they are actively screened for Covid symptoms upon entry and wear PPE at all times. 
  • We implemented enhanced safety measures to ensure Care Centre housekeeping and laundry staff who, during their day, must enter centralized garbage and laundry rooms, avoid environmental transmission. 
  • Care Centre meals are prepared on-site in our commercial kitchen and sent to residents in specialized food carts via a dedicated service elevator so that the culinary team does not enter the Care Centre. 

We are committed to transparent communication regarding this outbreak while respecting the privacy of residents. You can find regular updates here or contact Janice Miller, Marketing and Community Relations Manager at Janice.Miller@BriaCommunities.ca

This is a difficult time for everyone: residents, family members and staff. We are so appreciative of your support as we seek to track and contain the virus. We are also grateful for all our Care Centre and Independent Living staff who are going the extra mile at work, and in their personal lives, to ensure each resident’s safety and health.


02 January 2021

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY

All residents and the majority of staff in our independent living community were tested for Covid-19 in the past two days; those test results have begun to come in.

There are currently 14 residents and one staff member who have tested positive for Covid-19. We expect more test results tomorrow.

We continue to work with Fraser Health to eliminate the spread of the virus. Residents have been asked to stay in their suites and only leave for essential purposes. Each has been given a medical-grade mask to wear if they need to leave their suite. Staff serving food suite to suite, or who enter resident suites are wearing full PPE. Fraser Health employees are on-site actively, screening everyone entering the building.

There are no cases of the virus among Care Centre residents or staff, and significant precautions are in place to ensure the protection of residents in our Care Centre.


31 December 2020

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY

Currently, six residents and one staff member in our independent living community have tested positive for Covid-19. One resident remains under hospital care and is recovering; the others are self-isolating and managing their mild flu-like symptoms.

We are working closely with Fraser Health and have implemented extensive operational changes to contain the virus. This includes an on-site Fraser Health screener actively monitoring each person in and out of the building.

Over the next few days all residents and staff will be tested for the virus.

Thankfully, Care Centre residents and staff remain unaffected by this outbreak and strong precautions are being taken to ensure they remain so.


29 December 2020

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY

Fraser Health Authority confirmed a Covid-19 outbreak at The Waterford Independent Living Seniors’ Community in Tsawwassen, with three residents testing positive in the past three days.

All residents and their primary contact family members were informed immediately following confirmation of the first case. Residents who were in contact with those who tested positive are self-isolating, and will be tested for Covid-19 today.

Upon confirmation of the first case, The Waterford management and staff immediately implemented extensive safety and cleaning protocols recommended by Fraser Health, as well as additional measures to ensure the health of all residents.  The Waterford staff remain diligent in their infection control practices and no employees have tested positive.  

There are currently no cases among the staff or residents in The Waterford Long Term Care Centre.

Unlike assisted living or long term care facilities, residents of The Waterford Independent Living Community do not receive personal care from Bria Communities staff; they are private citizens who manage their own health and come and go as they please.

We are committed to transparent communication regarding this outbreak while respecting the privacy of residents. You can find regular updates here or contact Janice Miller, Marketing and Community Relations Manager at Janice.Miller@BriaCommunities.ca


27 December 2020

UPDATE ON THE WATERFORD INDEPENDENT LIVING COMMUNITY

On 26 December, a resident in The Waterford Independent Living community tested positive for Covid-19 and informed the management. This resident is self-isolating for 14 days. We have asked residents who were in direct contact with this resident to voluntarily self-isolate, and Fraser Health Authority is in the process of contact tracing.

We have notified all independent living residents, and have implemented the following safety protocols:

  • The dining room is closed until further notice, and all residents will receive meals delivered to their rooms.
  • Housekeeping for individual suites is not available; however, staff will be available for garbage pick up and assistance with bed linens if required. Housekeeping staff will focus on continual and thoroughly cleaning in common areas within the building.
  • We have cancelled group recreation activities. The recreation team is providing a variety of individual activities for residents.
  • We ask residents to continue to wear masks when outside their suites, to maintain six feet social distance from each other at all times, and to practice good hand hygiene.

We were able to act quickly in this situation because the resident and their family informed us immediately.

Thank you to The Waterford staff who have engaged these increased health and safety measures during the holiday season. And thank you to our residents and their family members who have carefully followed all the directives given by Dr. Bonnie Henry. We hope that as we work quickly and collaboratively, this will be an isolated case.


20 December 2020

You can now schedule virtual visits online

Click here to schedule a virtual visit in one easy step. Invite as many family members to participate in these chats as you’d like; add their email addresses as you’re filling out the form. An email will arrive in your inbox with further instructions on how to participate. 

Don’t forget to let your loved one know that you’ve scheduled a time, and they can visit reception or recreation for access to the tablet and the call. 

Care Centre Visits

If you would like to book a virtual visit with a resident in one of our Care Centres please call 604.948.4340.


18 December 2020

At Bria Communities, our staff have been extremely diligent in ensuring they follow the extensive and ever-changing public health orders to keep your loved ones safe. Please remember that there are no social gatherings allowed, of any size, with anyone other than your immediate household or core bubble. For most people, their core bubble is their immediate household. An immediate household is a group of people who live in the same dwelling.

Bria Community residents share a core bubble, as a result, when one resident is exposed to Covid-19 and required to self-isolate, it can result in increased restrictions imposed on all residents during the isolation period.

As Christmas approaches, many families are looking for loopholes in the Public Health Office Order to find a way to celebrate with their senior loved ones this holiday. Love your family members who live at Bria Communities enough to stay separated at Christmas, and our teams of staff will do the same with theirs.

Vaccines are available to some of our care centres staff right now, so we are now at the beginning of the end of this pandemic; please be patient.

This holidays season, rather than looking for loopholes, we strongly recommend looking for unique opportunities to celebrate together:

  • Schedule one-on-one virtual visits so you can have a quailty chat with your loved one. (See links below.)
  • Schedule a virtual party. Using Google Meet we can arrange for your loved one to connect with as many family members as you’d like throughout the holidays. (See links below.)
  • Send flowers, a fruit basket, a candy bouquet, or even a rootbeer tasting pack.
  • Put together a 12 Days of Christmas Care Package
  • Drop off photo albums, puzzles, activity books, Christmas treats and gifts at our reception desks. These will be safely delivered to your loved ones.

You can now schedule virtual visits online

Click here to schedule a virtual visit in one easy step. Invite as many family members to participate in these chats as you’d like; add their email addresses as you’re filling out the form. An email will arrive in your inbox with further instructions on how to participate. 

Don’t forget to let your loved one know that you’ve scheduled a time, and they can visit reception or recreation for access to the tablet and the call. 

Care Centre Visits

If you would like to book a virtual visit with a resident in one of our Care Centres please call 604.948.4340.


08 December 2020

Like many of you, we were not surprised by the Provincial Health Office continuing current restrictions until 08 January, 2021. We are sad for what this means for many seniors and family members this Christmas, but hopeful for good vaccine news on the horizon in 2021!

In keeping with the mandate, we will continue to welcome essential visitors only in our buildings, to restrict the size of group gatherings, and encourage residents to wear masks.

We strongly encourage residents and their loved ones to limit engagements with anyone outside their immediate social bubble and to wear masks at all times outside the building.

As you make your holiday plans, please consider that one resident’s health impacts the health of all residents. When a single resident is exposed to Covid-19, it directly affects all the seniors in their community and may increase lock-down measures for all.

Here are a few ways you can stay connected with our residents over the Christmas season:

  • Schedule video chats for Christmas Eve, Christmas Day and Boxing Day. Message us with the details and we’ll work with you to set up the video call regardless of your loved one’s technological abilities.
  • Create a family video and send it to us to share with your loved one. Share you videos on Google Drive using the address BriaCommunities@CenturyGroup.ca or email them.
  • Make a 12 Days of Christmas Care Package using these easy instructions.

View our update archive for posts before 08 December 2020